An area that's often missed by new students mulling over a new direction is the issue of 'training segmentation'. This basically means how the program is broken down into parts for timed release to you, which can make a dramatic difference to the point you end up at. Many think it logical (with a typical time scale of 1-3 years to achieve full certification,) for a training company to release a single section at a time, as you achieve each exam pass. But: It's not unusual for trainees to realise that their providers typical path to completion isn't as suitable as another. They might find a different order of study is more expedient. Could it cause problems if you don't get everything done inside of the expected timescales?

In an ideal situation, you want ALL the study materials up-front - meaning you'll have all of them for the future to come back to - irrespective of any schedule. Variations can then be made to the order that you move through the program where a more intuitive path can be found.

Those who merely wish to have a better idea of how to work with a PC for basic procedures, the ECDL (European Computer Driving Licence is the best program for you. It will deal with how to run the standard elements of Windows (which is the system that 'runs' the majority of personal computers.) You'll also cover web-browsers (to help you to browse the internet,) plus email software (to help you keep in touch with colleagues and friends.) This course also introduces you to word processing, spreadsheets and databases.

The next level is to get a bit more formalised instruction to enhance your Curriculum Vitae or equip you for extra functions in the office. A wide understanding of Microsoft 'Office' is definitely the skill-set most people require at this point. The most practical professional certifications covering 'Office' are 'Microsoft Office Specialist' & 'Microsoft Certification Application Specialist' (known recognised in industry as MOS & MCAS). MOS has been around for several years & works with Office 2003 & 'XP', which continues to be well utilised in business. MCAS works with Office 2007 and 'Vista', so inevitably has increased life expectancy. You will find individual examinations for both which cover "Word", "Excel", 'Powerpoint' and Access - for 'word processing', spread-sheets, presentations and databases. These accreditations will indicate to an employer how you're appropriately qualified to utilise these packages to their fullest extent.

You have to be sure that all your exams are current and what employers are looking for - don't even consider courses that lead to in-house certificates. All the major IT organisations like Microsoft, CompTIA, Cisco or Adobe all have nationally approved skills courses. These heavyweights will make sure you're employable.

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